Frequently Asked Questions
Q1: What are the product specifications?
We use top quality thermal break aluminum profiles (6063-T5, thickness ≥ 4mm), German imported hardware, and customizable color powder coating.
Q2: Are you a factory?
Yes, our factory covers an area of 300,000 square meters and employs over 500 professionals.
Q3: What is your main product?
We provide fully customizable doors and windows tailored to your specific architectural requirements.
Q4: How can I request a quote?
Please provide your shop drawings or window schedule, including dimensions, quantity, type, frame color, and glass specifications.
Q5: What is the delivery time?
Delivery is typically 25-35 days after the deposit is received and drawings are confirmed.
Q6: Do you offer a warranty?
Yes, we provide a 5-year quality warranty covering frame integrity and hardware functionality under correct operation.
Kross Window
