Frequently Asked Questions
What are the product specifications?
We use top-quality thermal break aluminum profile (6063-T5, thickness ≥ 2mm), double-layer safety tempered glass with argon gas, and premium German hardware. Colors are fully customizable via powder coating.
Are you a factory?
Yes, our manufacturing facility covers 300,000 square meters with over 500 professional employees.
What is your main product?
We provide a comprehensive range of doors and windows for residential needs, all of which can be customized according to your specific requirements.
How can I get an accurate price quote?
Please provide your shop drawings or a window schedule including dimensions, quantities, frame colors, and glass specifications (thickness, type, and color).
What is your warranty policy?
We provide a 5-year quality warranty covering frame finish and the proper operation of hardware and accessories under normal usage.
Do you provide technical support?
Yes, we offer both engineering support and professional supervision services to guide the installation of our windows and doors.
Kross Window
