Frequently Asked Questions
What are the product specifications?
We use high-quality thermal break aluminum profiles (6063-T5, thickness ≥ 4mm), powder-coated finish in customizable colors, graphene and honeycomb aluminum padding, and premium imported German hardware.
Are you a factory?
Yes, our manufacturing facility spans 300,000 square meters with a professional team of over 500 employees.
How can I obtain a price quote?
Pricing is based on specific requirements. Please provide your shop drawings or window schedule, dimensions, quantities, frame colors, and glass specifications (type, thickness, color).
What is the standard delivery time?
Our typical lead time is 25-35 days following the confirmation of drawings and receipt of deposit.
Do you offer a warranty?
We provide a 5-year quality warranty covering frame integrity and the proper operation of hardware and accessories under normal usage conditions.
Are your products certified?
Yes, our products comply with major United States and Australian standards. We can provide additional testing and certification upon request.
Kross Window
