Frequently Asked Questions
What are the product specifications?
Material: Top Quality Aluminum Profile (6063-T5) filled with solid wood. Color: Fully customizable. Hardware: Imported from Germany or top Chinese brands.
Are you a factory?
Yes, our factory covers an area of 300,000 square meters and employs over 500 people.
How can I know your price?
Prices are based on your specific requirements. Please provide shop drawings or window schedules, dimensions, frame colors, and glass specifications for an accurate quote.
What is your delivery time?
Typically 25-35 days after the deposit and drawings are confirmed.
What is your warranty?
We provide a 5-year quality warranty, covering frame integrity and the proper function of hardware and accessories.
Are your products certified?
Yes, our products currently meet Australian standards, and we can provide additional testing and certification upon request.
Kross Window
