Frequently Asked Questions
Q1: What are the product specifications?
We use top-quality thermal break aluminum (6063-T5, ≥2mm), German hardware, and double-layer tempered safety glass with argon gas.
Q2: Are you a factory?
Yes, our facility covers 300,000 square meters with over 500 professional employees.
Q3: Can you customize products?
Absolutely. We provide bespoke window and door solutions tailored to your specific house requirements and design preferences.
Q4: How long is the delivery time?
Our standard lead time is 25-35 days after the deposit is received and drawings are confirmed.
Q5: What warranty do you offer?
We provide a 5-year quality warranty covering frame integrity and hardware functionality under normal operating conditions.
Kross Window
