Frequently Asked Questions
What are the product specifications?
We provide top-quality 6063-T5 aluminum profiles with solid wood filling, fully customizable colors, and premium hardware imported from Germany or top Chinese brands.
Are you a factory?
Yes, we operate a large-scale manufacturing facility covering 300,000 square meters with a professional team of over 500 employees.
What is your main product?
We specialize in a comprehensive range of doors and windows, all of which can be fully customized to meet your specific architectural requirements.
What is your delivery time?
Our standard delivery time is 25-35 days following the confirmation of drawings and receipt of the deposit.
What is your warranty?
We provide a 5-year quality warranty, covering frame integrity (no peeling or fading) and ensuring hardware performs correctly under standard operation.
Are your products certified?
Yes, our products meet current Australian standards. We are also happy to arrange further testing and certification based on your specific project needs.
Kross Window
