Frequently Asked Questions
What are the product specifications?
We use top-quality thermal break aluminum (6063-T5, thickness ≥ 2mm), double-layer tempered safety glass with argon gas, and premium German hardware. All colors are customizable.
Are you a factory?
Yes, our manufacturing facility covers 300,000 square meters and employs over 500 skilled professionals.
What is your main product range?
We provide comprehensive door and window solutions for residential projects, fully customizable to your specific requirements.
How is the price calculated?
Pricing is based on specific project needs. Please provide your shop drawings/schedules, including dimensions, quantity, frame colors, and glass specifications for an accurate quote.
What is the estimated delivery time?
The typical production and delivery timeline is 25-35 days after the deposit is received and technical drawings are confirmed.
Do you offer a warranty?
We provide a 5-year quality warranty covering frame integrity (no peeling or fading) and proper functionality of all hardware and accessories under normal operation.
Kross Window
