Frequently Asked Questions
What are the product specifications?
We use top-quality thermal break aluminum profiles (6063-T5, thickness ≥ 2mm), double-layer safety tempered glass with argon gas, and German-imported hardware.
Are you a factory?
Yes, our factory covers an area of 300,000 square meters and employs over 500 people.
Can the products be customized?
Yes, we provide doors and windows that are fully customizable according to your specific requirements and house dimensions.
How is the delivery time calculated?
Delivery typically takes 25-35 days after the deposit is received and the technical drawings are confirmed.
What is your warranty policy?
We provide a 5-year quality warranty, covering frame integrity and the proper operation of all hardware and accessories under correct usage.
Kross Window
